WordPress & Plugin Updates
24/7 Uptime & Security Monitoring
Theme Updates
Cloud Backups/Restore
Cancel Anytime, No Long term contracts
Access to Video Training
Manage Web Hosting
30 Minutes of Website Changes
Detailed Maintenance and Performance Report
Priority Website Support
$122.00 for each 1 month
Frequently Asked Questions
Does the monthly time rollover?
Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover for Maintain and Manage plans. You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention.
Our Webmaster plans are customized to the client and allow for a time block for that month specific to their needs.
How do "Unlimited Changes" work?
You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it's done.
Changes include any text or image changes, or minor design changes. This typically covers things like updating an event page, adding a testimonials section or editing your menu items.
These tasks do not cover advanced or custom features like an online shop or membership section. They also don't cover graphic design tasks.
What happens if my website goes down, is hacked, breaks, etc?
What tasks are included in the dedicated support time?
What if I need more hours?
If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $90/hr.
Can I really cancel anytime?
Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to info@margaretrivermarketing.com, and we will immediately stop the next payment.
